Monday December 5 - Tuesday December 6
Time: 09:00 AM - 05:30 PM EST
Break: 10 minutes every hour
Location: 25 Broadway, 12th Floor, New York, NY 10004
Ariel Partners is offering a comprehensive two-day “bootcamp” workshop for Human Centered Design for IT and non-IT stakeholders. The workshop introduces new and better ways to understand the customer and develop more intuitive and user-friendly solutions. The HCD workshop teaches techniques including stakeholder mapping, empathy mapping, scenario mapping, persona definition, journey mapping, How Might We (HMW)? and pain point identification, brainstorming and ideation, future state design, and others. It introduces useful and effective tools for conducting user research including a structured interview template, surveys, focus groups, in-context immersion and “wizard of oz” research. Simple and effective design techniques including storyboarding, sitemaps, cover story mockups are also covered.