Ariel Partners is offering a comprehensive two-day “bootcamp” workshop for Human Centered Design for IT and non-IT stakeholders. The workshop introduces new and better ways to understand the customer and develop more intuitive and user-friendly solutions. The HCD workshop teaches techniques including stakeholder mapping, empathy mapping, scenario mapping, persona definition, journey mapping, How Might We (HMW)? and pain point identification, brainstorming and ideation, future state design, and others. It introduces useful and effective tools for conducting user research including a structured interview template, surveys, focus groups, in-context immersion and “wizard of oz” research. Simple and effective design techniques including storyboarding, sitemaps, cover story mockups are also covered.
Come learn techniques for understanding your customers better and designing better solutions to their real problems. Real insights and innovative solutions are out there just waiting to be discovered!
Come join us and learn how to take off the “blinders” to see through you customer’s eyes.