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HomeHuman Centered Design Training - Ariel Partners

Ariel Partners is offering a comprehensive two-day “bootcamp” workshop for Human Centered Design for IT and non-IT stakeholders. The workshop introduces new and better ways to understand the customer and develop more intuitive and user-friendly solutions. The HCD workshop teaches techniques including stakeholder mapping, empathy mapping, scenario mapping, persona definition, journey mapping, How Might We (HMW)? and pain point identification, brainstorming and ideation, future state design, and others. It introduces useful and effective tools for conducting user research including a structured interview template, surveys, focus groups, in-context immersion and “wizard of oz” research. Simple and effective design techniques including storyboarding, sitemaps, cover story mockups are also covered.

Come learn techniques for understanding your customers better and designing better solutions to their real problems. Real insights and innovative solutions are out there just waiting to be discovered!

  • What are the 20% of system functions that your users will spend 80% of their time using?
  • Are there small issues with simple fixes that are causing your customers aggravation and inconvenience?

Come join us and learn how to take off the “blinders” to see through you customer’s eyes.

Monday December 5 – Tuesday December 6 2022
25 Broadway, 12th Floor, New York, NY, 10004
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ITIL

Copyright 2022 Ariel Partners. All rights reserved.

Copyright 2020 Ariel Partners. All rights reserved.